Privacy Policy

1. Who We Are

The Soulmate Journal is a content and self-discovery platform focused on love patterns and relationship insight. We operate thesoulmatejournal.com and its related pages, quizzes, and community resources.

Contact: hello@thesoulmatejournal.com

2. Information We Collect

We collect information in the following ways:

• Quiz responses. When you take our Love Blueprint Quiz, we collect your answers to personalise your result. These responses are used only to determine and deliver your quiz result and related content.
• Email address. If you submit your email address through our quiz or opt-in forms, we collect and store it to send you your result and follow-up content. Your email is processed through our email service provider, Brevo (formerly Sendinblue).
• Usage and device data. We automatically collect information such as your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This data is collected through cookies and analytics tools (see Section 5).
• Communications. If you contact us by email, we retain that correspondence.

We do not collect payment information directly. Any purchases made through links on this site are processed by third-party providers under their own terms.

3. How We Use Your Information

• To deliver your quiz result and personalised content
• To send email communications you have opted into (you may unsubscribe at any time via the link in any email)
• To improve and optimise our website and content
• To understand how visitors use our site through analytics
• To show relevant advertising to people who have visited our site (via Facebook and other platforms)
• To comply with legal obligations

We do not sell your personal data to third parties.

4. Third-Party Services

We share data with the following trusted third parties as necessary to operate our services:

• Brevo (Sendinblue) — our email marketing platform. Brevo receives your email address and name (if provided) to send you emails on our behalf. Brevo’s privacy policy: brevo.com/legal/privacypolicy
• Meta (Facebook & Instagram) — we use the Meta Pixel on this site. This allows us to measure the effectiveness of our advertising and, where you have given Facebook permission, to show our ads to people who have visited our site. Meta’s data policy: facebook.com/privacy/policy
• ClickBank — we are an affiliate of ClickBank. When you click an affiliate link and make a purchase, ClickBank processes that transaction. We may receive commission data. ClickBank’s privacy policy: clickbank.com/privacy-policy
• Google Analytics — we may use Google Analytics to understand site traffic. Google Analytics uses cookies to collect anonymised data. You can opt out via tools.google.com/dlpage/gaoptout
• Hostinger — our website hosting provider. Hostinger processes server logs which may include IP addresses.

5. Cookies

We use cookies — small text files stored on your device — for the following purposes:

• Essential cookies: Required for the website to function (e.g. session management). These cannot be disabled.
• Analytics cookies: Used to understand how visitors use the site (e.g. Google Analytics). These are anonymised where possible.
• Advertising cookies: The Meta Pixel uses cookies to track page visits and conversions for ad performance measurement and retargeting.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect some functionality. To opt out of Meta’s use of your data for ad targeting, visit your Facebook Ad Preferences.

6. Affiliate Disclosure

The Soulmate Journal participates in affiliate marketing programmes. This means we earn a commission if you click a link on our site and make a purchase — at no extra cost to you. We only recommend products we believe may be genuinely useful to our audience. Affiliate relationships do not influence our editorial content.

7. Your Rights (GDPR — EU/EEA Users)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your personal data
• Right to restrict processing — you can ask us to limit how we use your data
• Right to data portability — you can request your data in a portable format
• Right to object — you can object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at hello@thesoulmatejournal.com. We will respond within 30 days.

Our legal basis for processing your data is: consent (for email marketing and optional data collection), legitimate interests (for analytics and site improvement), and contract performance (for delivering services you have requested).

8. Your Rights (CCPA — California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights:

• Right to know — you can request disclosure of what personal information we collect, use, disclose, and sell
• Right to delete — you can request deletion of personal information we have collected from you
• Right to opt out — we do not sell your personal information. If this changes, we will provide an explicit opt-out mechanism
• Right to non-discrimination — we will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, contact us at hello@thesoulmatejournal.com.

9. Data Retention

We retain email addresses and associated data for as long as you remain subscribed to our communications. You may unsubscribe at any time using the link in any email we send. Upon unsubscription, your data is removed from active marketing lists within 30 days, though some data may be retained for legal or administrative purposes.

Analytics and server log data is typically retained for 26 months before being deleted or anonymised.

10. Children’s Privacy

This website is not directed at children under the age of 13 (or under 16 in the EU). We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us at hello@thesoulmatejournal.com and we will delete it promptly.

11. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Links to Other Websites

Our site contains links to third-party websites (including affiliate partners). This Privacy Policy applies only to thesoulmatejournal.com. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

The Soulmate Journal
hello@thesoulmatejournal.com
thesoulmatejournal.com